To begin, I confess to having become a fan of Delta Vacations [For the record, I do not now, and never have, worked for Delta.  I am not...

A phenomenon many professionals in hospitality will agree exists is a true rarity of rarities: the Snakebit customer.  The snake in this...

Two scheduled trips to London fell victim to the pandemic’s tender mercies. The law of averages being what it is, our third scheduled...